Guest reviews of Quality Inn & Suites Galveston - Beachfront
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Steven
4 months ago
Indoor pool was nice for the kids, and the breakfast had decent options. Parking was limited and a bit dirty. Easy access to the beach is a plus.
Walter
5 months ago
Location is fantastic, just across from the beach. The indoor pool could use some cleaning.
Rose
6 months ago
The heated saltwater pool was pure bliss! Beach access was just steps away, making every sunset magical. The staff was super friendly and treated us like family.
Recommend 😊❤️
Ernest
6 months ago
I loved how this place is just across from the beach and surrounded by familiar restaurants like Tortuga Mexican Kitchen and Popeyes, making it really convenient for daily walks and beach visits, plus it provides a comfortable stay with clean rooms and friendly staff; however, parking could be better, and breakfast can get a bit crowded on weekends.
Robert
7 months ago
We celebrated our 47th anniversary at Quality Inn & Suites Galveston and couldn't be happier. The friendly staff provided us with a beautiful room overlooking the beach. Breakfast was exceptional, featuring amazing waffles and all-day coffee. The indoor pool and nearby outdoor pool added to our fantastic stay!
Richard
7 months ago
Clean room, clean breakfast with fantastic selections that allowed us to enjoy our meals either in the comfortable dining area or easily take food back to our room.
Nothing could have been better.
Jenny
7 months ago
I booked a room days in advance but showed up to find there were no rooms available. The front desk was rude and unhelpful, leaving me without options and a hefty charge. It was a frustrating experience!
John
8 months ago
Great beach access but Wi-Fi was spotty and parking was tricky.
Kathleen
8 months ago
Just a fine choice for a transient visit in Galveston with reasonable value. Great breakfast selections.
Patrick
8 months ago
Cleanliness was a significant issue. The first room had a moldy odor and dirty carpets. Housekeeping didn’t prepare it properly. after addressing my concerns, the staff quickly moved me to a much better room. That one was clean and refreshing. The view from the balcony was stunning, enhancing the overall experience. I appreciated the friendliness of the breakfast staff; they were helpful and accommodating. Breakfast was a delightful treat. The location is ideal, and I found the price quite reasonable. communication from some front desk personnel could improve. A little attentiveness goes a long way. The potential here is clear, but execution needs refinement.
James
8 months ago
great location, friendly staff, enjoyable breakfast
Madeleine
9 months ago
Had a great city break by the water, just a hop away from the beach! Friendly and helpful staff. Awesome morning breakfast to start the day off right. Super comfy beds for a good night's sleep. Perpendicular rooms provide a budget-friendly option, and you can still catch the coastal breeze. Convenient location for quick beach access.
Room cleanliness needs a boost; floors and elevator could use some attention.
Jack
9 months ago
The king room was notably spacious, offering a comfortable bed and essential amenities like a fridge and microwave. The little balcony provided a pleasant spot for enjoying the view, though the ocean view I expected was not as advertised. Temperature control was tricky, and the room had an odd odor when the fan was off. Noise from adjacent rooms was noticeable, making it less private. The indoor pool was a nice touch for inclement weather, but the bathroom had issues, including a sink that wouldn't drain and a mildew smell. Housekeeping left something to be desired regarding towel service.
Elizabeth
9 months ago
Great beach view and friendly staff. Room was not cleaned well.
Travis
10 months ago
The staff were super friendly and helpful! We had a spacious room with a great ocean view and a king-sized bed to crash after long days.
It wasn't exactly cheap, but it's still a decent choice.
John
10 months ago
I had amazing hot breakfast options and enjoyed my beachfront location. The small gym was a great laugh!
Mold, mildew, and unhelpful staff - a total match made in heaven! .
Ernest
1 year ago
The beach is just across the street—can't beat that! I love the breakfast options, especially the waffles and good coffee.
Why all the plastic wrapping for utensils? Come on.
Jim
1 year ago
The room was clean and comfortable, and the view from the balcony was stunning. Staff, especially Dodie, were friendly and helpful, making dining recommendations that hit the mark. the breakfast was chaotic—one person trying to handle the crowd. Parking was tight, and traffic outside was heavy. The pool looked uninviting, and I did notice a few maintenance issues. Just when I thought it was going well, I unexpectedly found a cockroach in the room. That definitely overshadowed the positives. Good value for a beach visit, but a few tweaks could make it a lot better.
Ted
1 year ago
Our family had a blast at the thrilling water slides and cozy lazy river rides at the nearby waterpark. The kids were entertained for hours, and the beautiful views added to the fun-filled experience.
My wife says that clearer signage for family-friendly activities is needed.
Tommy
1 year ago
The location near the beach and Seawall Blvd was awesome! Breakfast was decent, especially the waffles and eggs. Our room was cozy and comfortable, offering a good night's rest.
Staff seemed disorganized and unhelpful, leading to confusion and frustration. The room had maintenance issues, with burnt-out lights and a broken safe.
Steve
1 year ago
I chose the hotel to be close to the Seafront promenade, but the free hot breakfast at the Quality Inn & Suites was a pleasant surprise. The breakfast buffet included hot items like eggs, sausage, waffles, and biscuits and gravy, making it the perfect way to start the day.
Unpleasant front desk interaction.
Robert
1 year ago
clean room with jacuzzi bath - partial beach view balcony, and great location near the seawall. The hotel offers fruit-flavored water after a day at the beach - a convenient touch. The front desk staff were exceptional - providing helpful and friendly service.
Would be happy to recommend.
John
1 year ago
During my recent stay at the hotel, I was pleased to find that the maintenance service was top-notch. When I encountered an issue with my room's door lock, I called the front desk, and maintenance arrived promptly with a smile on his face. He fixed the problem efficiently, despite having to go back multiple times for a new key card due to my cell phone causing interference. On the downside, I did notice some cleanliness issues in the room. There was leftover food in the fridge from a previous guest, and I even found an Advil pill on the bathroom floor. the shower head was loose and couldn't be adjusted properly, which was a bit inconvenient. The bed in my room was quite uncomfortable, and the furniture appeared outdated. The office chair had peeling leather, which wasn't very appealing. The coffee maker was also dirty, and the coffee itself didn't taste great. There were some maintenance issues with doors and the elevator, which made my 8-year-old feel uneasy. One positive aspect was the quick response from the cleaning staff when they realized my room hadn't been cleaned upon arrival. I was surprised that they didn't offer subsequent cleaning during my four-day stay. Thankfully, I had my cleaning products with me, so it wasn't a major inconvenience personally. while the maintenance service was commendable, there were cleanliness and comfort issues that detracted from my overall experience. I hope the hotel management can address these issues to improve the guest satisfaction levels in the future.
Colin
1 year ago
My stay at Quality Inn was enjoyable. The beds were comfortable, and the private balcony offered a great view of the ocean. The affordable price made the experience even better. I'll recommend this hotel.
William
1 year ago
Thank you for not watching CNN and allowing guests to enjoy their vacation! The location of this hotel is perfect, right by the ocean and close to everything you want to see. The staff is super friendly and helpful, making sure your stay is comfortable. The pancake maker is a game-changer, serving up delicious pancakes in minutes. And don't forget the refreshing cucumber or citrus-infused water available all day. this hotel served my needs perfectly at a very affordable rate.
The TV viewing in the main sitting area could've been better. The continuous news channel playing felt like the management's political view was being pushed onto the guests.
Billy
1 year ago
After hitting up Schlitterbahn Waterpark Galveston, we were living for those crazy water slides! Then we chilled on lazy river rides - total vibe! The location was clutch, close to all the action!
We wished for a cool rooftop bar or hangout spot for us party people to unwind after a wild day - would've taken our vacay to the next level! .
Wayne
1 year ago
Complimentary parking for cruise guests, helpful front staff, clean facilities, hot and fresh breakfast, convenient location.
Felt so comfortable, no complaint.
James
2 years ago
we've stayed at Quality Inn once before and had a great experience. the staff was nice and the rooms exceeded our expectations. it's a nice place for a family, with a good price and location. we weren't in the room too much anyways.
N/a 😊
Good
